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We can design and manage your survey project

Here are the steps to deliver a successful survey project

Step 1: Plan

Define the project objectives & survey policies and develop the plan.

Agree the scope, survey project objectives and target audience
Consult with key stakeholders about the survey requirements
Define the key policies for the project (e.g. anonymity, confiden
Develop the project plan and timelines

Step 2: Design

Consult with key stakeholders and design and pilot the survey.

Develop the survey goals and objectives
Define the reporting requirements (demographic, target groups
Define the key policies for the project (e.g. anonymity, confiden
Develop the project plan and timelines

We provide a range of very high quality standard survey templates. These survey templates can be used as-is or customized. We also customise surveys.

Step 3: Deploy

Deploy surveys and manage the process of getting responses.

Set up the project and obtain participant details
Plan participant engagement strategies
Distribute surveys and provide support
Ensure confidentiality and anonymity policies are met
Follow up surveys to achieve/exceed target response rates

Step 4: Analyze & share results

Review the results, develop recommendations; share & present.

Analyze results and identify key trends
Develop recommendations
Create compelling and focused reports
Present results and the Case for Action
Make decisions and plan action
Communicate results and plans to key stakeholders

No matter what your survey needs are, we can help

Identify your business priorities. Quickly!

Conduct a SWOT Analysis to identify priorities and quickly get focused on actions.

Get teams aligned & performing better.

Review team performance to identify immediate improvement opportunities & get them all aligned in the same direction.

Engage your employees to get their ideas.

Who is closest to your customers? Survey employees to get their ideas and opinions to improve performance.

Find out how your leaders are perceived.

Use 360 degree feedback to identify perceived strengths & development needs.

Focus on the highest metric. Use Net Promoter Score® (NPS®).

NPS measures customer loyalty and focuses management on a single metric.

Don’t guess what your clients are saying. Ask!

Conduct customer surveys to find out customer needs and what they say and recommend.

Find out what’s happening in the market.

Conduct research to get a deeper understanding of markets and potential customers.

Get board of management views, opinions and ideas.

Gather feedback from board members about board and executive performance, capabilities and management.