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Conduct a SWOT Analysis to identify priorities and quickly get focused on actions.
Review team performance to identify immediate improvement opportunities & get them all aligned in the same direction.
Who is closest to your customers? Survey employees to get their ideas and opinions to improve performance.
Use 360 degree feedback to identify perceived strengths & development needs.
NPS measures customer loyalty and focuses management on a single metric.
Conduct customer surveys to find out customer needs and what they say and recommend.
Conduct research to get a deeper understanding of markets and potential customers.
Gather feedback from board members about board and executive performance, capabilities and management.
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